Privacy Policy

1. Introduction

WhatsApp CRM ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, sync your WhatsApp catalog, or contact customer support. This may include:

• Business name and contact information
• WhatsApp Business API credentials
• Catalog data and product information
• Customer conversation metadata for routing purposes

3. How We Use Your Information

We use your information to provide and improve our services, including:

• Powering Honey AI Agents for automated customer responses
• Synchronizing your inventory with WhatsApp catalogs
• Managing your shared inbox and lead routing
• Complying with GST and Indian business regulations

4. Data Security

We implement industry-standard security measures to protect your data. All communication with WhatsApp APIs is encrypted, and your business data is stored securely on our infrastructure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@whatsappcrm.com.